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[UPDATE] [hoch] Zammad: Mehrere Schwachstellen

Updated CERT-Bund advisory on multiple high-severity Zammad flaws — including RCE and authentication bypass — puts European helpdesk deployments at risk of account takeover and data exposure.

Summary written by editorial AI · Source link below

Filed by CERT-Bund (BSI)1 min readRead at source ↗

Ein Angreifer kann mehrere Schwachstellen in Zammad ausnutzen, um beliebigen Code auszuführen, Sicherheitsmaßnahmen zu umgehen, vertrauliche Informationen offenzulegen, Daten zu manipulieren, Cross-Site-Scripting-Angriffe durchzuführen oder sich unbefugten Zugriff auf bestehende Benutzerkonten zu verschaffen, einschließlich Agenten- und Administratorkonten.

Editorial Analysis

Why it matters

Zammad is widely deployed in European mid-market companies; authentication bypass combined with RCE creates a direct path to customer data exfiltration.

What to do

Patch Zammad to the latest version immediately and review access logs for signs of prior exploitation.

Board brief

Customer service platform Zammad has critical vulnerabilities that could expose support data; immediate patching is recommended.

Forward-looking interpretation drafted by editorial AI under human review — not a reproduction of the source. See methodology.

Continue at the source
Read the full report at CERT-Bund (BSI)

External link — opens at CERT-Bund (BSI) in a new tab.

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